ខ្មែរ
Core Banking Application Support Supervisor
Full Time Phnom Penh Posted 4 weeks ago
Technology
JOB RESPONSIBILITIES
- Supervise the team, establish, manage and follow up activity plan for core banking support unit
- Support for Product configurations and parameter
- Support for latest patch updates and testing
- Support for Non-core banking system- AML ,Corporate internet banking and Mobile banking
- Support for new features and/or product tests, and fixes/patches testing
- Adhere to policies and procedures.
- Keep incident and problem records for the IT & Risk department
- Supervise and coach team members on fulfilling the service level standards
- Arrange meeting with vendor and follow up
- Participate in project implementation related to Core Banking and advice business stakeholders on the optimal business process – in line with Flexcube functionality
- Support third party system integrations
- Participate in business stakeholders meeting for requirements gathering
JOB REQUIREMENTS
- Graduated bachelor’s degree in information technology or related field, preferably in the field of Computer Science;
- Minimum 5 years’ experience in Flexcube Core Banking System
- Understands day-to-day Business operation, IT operations and business impact.
- Practices and standards in dealing with external MOS and consultant.
- Awareness of Flexcube System functional, product configurations and technical aspect
- Integration with third party system
