Core Banking Application Support Specialist

Full Time Headquarter Posted 1 day ago

Technology

  • Follow up activity plan for core banking support unit
  • Product configurations and parameter settings/fine-tuning to improve the overall Core banking system performance.
  • Keep the system with the latest patch updates and test
  • Support AML and Corporate internet banking and Mobile banking
  • Support system upgrades, new features and/or product tests, and fixes/patches testing
  • Understand the policies and procedures
  • Keep incident and problem records for the IT & Risk department
  • Understand the service level standards
  • Vendors follow ups
  • Participate in project implementation related to Core Banking and advice business stakeholders on the optimal business process – in line with Flexcube functionality
  • Manage third party system integrations
  • Participate in business stakeholders meeting for requirements gathering
  • Graduated bachelor’s degree in information technology or related field, preferably in the field of Computer Science.
  • Minimum 1-3 years’ experience in Flex cube Core Banking System
  • Understands day-to-day Business operation, IT operations and business impact.
  • Practices and standards in dealing with external MOS and consultant.
  • Awareness of Flex cube System functional, product configurations and technical aspect
  • Integration with third party system
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