ខ្មែរ
Senior Client Operations Transformation Specialist
Full Time Phnom Penh Posted 3 months ago
Banking Operation
JOB RESPONSIBILITIES
- Study, prepare and implement changes/initiative to improve the operation in CSA area
- Manage development and enhancement projects in both conventional and digital channels
- Ensure proper and fast turnaround time of issue resolution related to CSA Operation (Process, Procedure, System tool)
- Ensure that the existing or enhanced product service is compliance to regulation and financial law
- Ensure proper administration of system access in conventional area
JOB REQUIREMENTS
- Bachelor or master’s degree in Banking and Finance, Business Management, IT or related fields
- At least 5-year experience in Banking sector preferably in the management client onboarding and building of new product and services.
- At least 3-year experience in transformation and driving strategic initiatives in the CSA area; alternatively, the incumbent shall have proven experience in leading IT Projects and building UI to support the onboarding process.
- Experience in implementing conventional product and service in Digital channels
- Experience in building new products/services
- Experience in development and management of enhancement project
